Traveling Angler Beware!!!

[southfishing]

Traveling Angler Beware!!!

Pacific Fins Resort in Buena Vista, Guatemala is not returning deposits nor providing refunds required by their refund policy posted on their terms and conditions page. If you still want to chance your trip and funds, pay your deposit/balance with a credit card. You can and probably will need to dispute the trip that you book with them. If you cancel or make any timely changes, you could lose most, if not all, of your money, like my clients and our agency did. I made several deposits to secure my client's trip and they have not responded to the client's timely cancellations, not even after 3 months. The trips were canceled in writing and by email within the timeframe and under the conditions specified in their policy and I have the canceled checks that Pacific Fins cashed, and still I cannot get the refunds after 3 months!

They were baiting and switching the boats and captains, letting anglers believe they have booked a trip with a particular crew or gameboat only to be changed at the last minute, even though Pacific Fins is aware at the time of booking the trip that said boats and captains would not be provided. If the gameboat and captain you will be fishing is important to you, get it in writing!!! Above all, insure your trip!!! Travel Guard (travelguard.com) and Travel Ex (travelex.com) can also protect you against this type of deceptive behavior!!! If you were booking a trip, I just saved you thousands of dollars, for free!!!

Herb Rosell
South Fishing, Inc.
Tel: (800) 882-HOOK (4665) ext 105
Fax: (305) 854-4466
www.southfishing.com

[Squidnation]

Herb - thanks for the heads up. This has been brought up a couple times on here and it just plain sucks. I hope this gets all straightened out for your customers.

Please keep us updated with reports on the lodges you guys represent.

Thanks

8ill

[Captain Fred Archer]

Don't know about those other folks, but Herb, you're a stand up guy and always have been for a mighty long time now.

www.fredarchersworldoffishing.com

[Ozimo2]

Well, that answers my question.

[LeftOar]

Herb,

Thanks for the heads up. Brother John and I haven't been in touch for a long time, been fishing mostly out of NC and FL Keys when we get the time. I'm headed Buena Vista way with the Squidnation gang next week.

LeftOar (Doug Walters)

[Marlinhunter2]

We are still seeing advertisements for Capt. Hamlin on another website, that has nothing to do with him. Capt. Hamlin works ONLY for Casa Vieja Lodge. Do not be mislead!