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Thread: Costa Del Mar sunglasses...

  1. #1
    Life is not a popularity contest... Captain Michael Buffington's Avatar
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    Costa Del Mar sunglasses...

    I just got off the phone with CDM after sending in a pair of stringers and fathoms with the same malfunction. I have done business with CDM for years without a complaint. Both pairs broke on the right temple on the frame within a week of one another. My 3rd pair just had the same problem today and they want to charge me 60 bucks when in the past they only charged if you broke a lense. Now I gotta send in the third pair and get charged 45 more. I realize 3 new pairs would cost me much more but why the change in warranty. I mean they broke when I was cleaning the freakin lenses! It's not like I pitched 'em into the wall! I know theres a CDM rep on here and I'm hoping for some explanation from him

    Mike

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    Yep, your gonna need stitches
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    I second that request! I had the same issue last year with 2 new pairs of CDMs. Its all I've ever used, but I couldnt take it any longer. The quality has gone to shit and I will be moving on once they break again................and they will.

  3. #3
    www.easterntackle.com Sea Draggin's Avatar
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    "WELCOME TO MY WORLD," as Marty likes to say.

    Michael, do you have a computer again? Vinny has been missing you. You two are like that couple from Titanic.


  4. #4
    Life is not a popularity contest... Captain Michael Buffington's Avatar
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    Yeah, never missed a beat on the computer stuff...

    just have been side-tracked on a female for the last month or so and vinnie just can't compare I'm hoping you guys browbeat him every now and again for me

    Mike

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    I think Admin is going to let me have this space Ace1st's Avatar
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    Gobble gobble

    Buffington...........Them Tom Toms are showing up thick on the farm.

  6. #6
    Life is not a popularity contest... Captain Michael Buffington's Avatar
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    I know it Ace...

    I got 5 on the tree farm that just don't know they are dead yetWe'll get together buddy!

    Mike

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    fishalcoholic :) Capt. Brian Daley's Avatar
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    Quote Originally Posted by Captain Michael Buffington View Post
    I just got off the phone with CDM after sending in a pair of stringers and fathoms with the same malfunction. I have done business with CDM for years without a complaint. Both pairs broke on the right temple on the frame within a week of one another. My 3rd pair just had the same problem today and they want to charge me 60 bucks when in the past they only charged if you broke a lense. Now I gotta send in the third pair and get charged 45 more. I realize 3 new pairs would cost me much more but why the change in warranty. I mean they broke when I was cleaning the freakin lenses! It's not like I pitched 'em into the wall! I know theres a CDM rep on here and I'm hoping for some explanation from him

    Mike
    Mike the same has happened to me 3 pairs never again they
    suck, all the money you spend and they wont even help ya
    Maui Jims for me now on a much better frame I've had CDM since they first started with the orig blackfin frames but no more

  8. #8
    Got fish
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    Quote Originally Posted by Capt. Brian Daley View Post
    Mike the same has happened to me 3 pairs never again they
    suck, all the money you spend and they wont even help ya
    Maui Jims for me now on a much better frame I've had CDM since they first started with the orig blackfin frames but no more
    Just had my CDM fixed, Cost me 9.95 processing fee just to have them handle them, repair and shipping was 60.95. I cant believe they made $70.90 off me for replacing a fifty cents piece of plastic made in china. Yes made in CHINA. As much as I like my 2 pairs of CDM, I think I am done with them as a company on general principal alone.

  9. #9
    Crab mustard is good Crazy Eyes's Avatar
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    Maybe there will be a product out soon that SFC will be able to easily get and get customer service answers!!!!!! In the meantime Kaenon and Maui Jim both do a great job.

  10. #10
    Life is not a popularity contest... Captain Michael Buffington's Avatar
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    I appreciate the replies...

    and the laughs Sea Draggin What I want to know is where is that rep and where are some answers?

    Mike

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