Costa Del Mar sunglasses...

[WAHOONBOX]

It took me six weeks to get a response from CDM? That was only after I visited my UPS store where I had shipped them from to prove CDM had my glasses! It seems to be the same story with them. Assess and reassess then do nothing. My glasses are less than 6 months old. A lens fell out of my frame and broke. There offer after 7 weeks, a new pair for 169.00 No thanks! My dealer where I purchased my CDM glasses would take care of my problem but I thought It might be a better idea to drop CDM from their inventory, for poor customer service practices. I plan to use my influence on several dealers that I know. Dont be afraid to express your opinion with every CDM dealer you may come in contact with.

UHHHHH...HELLO WELL I GUESS I HAD THIS COMING. .....AT LEAST YOU AIN'T AFRAID TO POST UP ON REGISTRATION DAY............


WELCOME TO DA WORLD

[southshore30]

I agree, CDM is a pain in the ass to deal with. You have to print out a request or something like that on their site and enter your credit card#. Bullshit, I wouldn't do that. I have had a pair of the Harpoon's with the blue 580 lenses in them. Nice glasses but I still think the Maui's are better lenses. I am on the water a lot in the summer and if I wear the Maui's frequently I get big raccoon eyes. I don't get those when I wear the CDM's. My lenses on the Costa's delaminated so I gave them to my dealer to send in. He had them back in something like 2 weeks with new lenses for $20. This spring I had them in the front pocket of a hoodee sweatshirt and leaned on a table and broke them right in the middle on the nose piece. Back to the dealer, $20 and 3 weeks I had a new pair. There is one decent story I can tell you all about them. I don't know what I would do if my dealer didn't make it happen for me.