Old 07-24-2008, 07:56 PM   #41
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is this the same Bo Palmer who makes the Defiant? Palmer Boats.??? If it is I would not expect any more than what is stated here. I crawled all over the first off the line in 99 or Jan 00. What a mess. The local dealer was using huge words to describe the quality. When the underside of a hatch is not finished in gelcote with a mirror shine.......????? The list goes on from there

Do not expect any more from someone letting a product go out the door in the condition I witnessed Now maybe things are different but a leopard does not change spots over night.

If this is not the same Bo Palmer.......I so sorry Bo !!!!!
Dude get it together. Two wrongs do not make this right

Jim you have a mess on your hands....good luck !!!!!!!!!!!!!

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Old 07-24-2008, 08:06 PM   #42
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let me ask this,

wheres the luck of the irish when you need it? is it just a fallacy?
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Old 07-24-2008, 08:34 PM   #43
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jimmy good luck man you have your hands full... i know this boat personally...i have fished on it and have been docked behind it since the owners have bought it...have also known the owners since i was a teen...this boat was never..and i stress never beat on...another thing that has not been stated is the fact that it already had to have the legs and supports on the hard top replaced due to flex in the hull... i know this is probably a rarity with these boats...but the manu...should make right on this...good luck jimmy you need it..
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Old 07-24-2008, 09:03 PM   #44
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jimmy good luck man you have your hands full... i know this boat personally...i have fished on it and have been docked behind it since the owners have bought it...have also known the owners since i was a teen...this boat was never..and i stress never beat on...another thing that has not been stated is the fact that it already had to have the legs and supports on the hard top replaced due to flex in the hull... i know this is probably a rarity with these boats...but the manu...should make right on this...good luck jimmy you need it..

i knew someone would know this boat as well as the owner... that's true about the top,c&c welding repaired the top,the shamrock factory refused to do anything,due tot he fact they didn't make the top,however,it was on the boat when it was delivered by the factory...nice huh ??
the owner spent a $hit load of money on this rig...

it is a rarity for problems in these boat,i stated that,this one has a host of issues.the owner of this rig did contact the factory,he got the same run around i got,he gave up,i didn't i got my answer...
a few of you guys are quick to drop the hammer on me for my handling of this in a public way,well,truth is,i exhausted all ways to work this out,as i stated before,it was apparent bo palmer had no intentions of ever working this out,he had the chance,he did nothing except stall...his story changed,first it was one week for a decision,then it was 2 to 3 months before he had a decision-what a joke...one of you guys had problems with you shamrock,the dealer gave you a run around,you contacted the factory to get something done...this isn't how things should take place,the problem shoulda been resolved at the dealer...but...you got the run around,i got the same run around by both places and all parties,including bo palmer... once again,i offered the boat up for inspection by anyone,had no takers yet,wonder why?? the owner has yet to be contacted by shamrock...wonder why again ??? here's the best part,this boat states "shamrock" on the sides,company name is on it,right?? not mine...i didn't build it...i just showed what was wrong with it and the poor construction that was done on it-bo palmer agreed the boat was built real bad too... however he refused to stand behind the name of his company,the same name on the sides of the boat...wonder how many of you guys would support his decision if this was your boat??? i'll bet none...i may be a "hot head" as cardnial joe called me,but i got answers,more than the owner of the boat got from the factory...bo palmer brought this $hit storm on himslef and his company by not keeping his word to me,he as well as bladen composites both gave me the run around,i called them on it...you may not like the way i handled this,that's fine,but ask yourself this question...if you bought a boat,spent your hard earned money on that boat,and it was discovered to have serious construction problems,wouldn't you be expecting the factory to step up and take care of the problem??? and would any of you settle for an answer for exactly what they were going to do in 2 to 3 months??? i don't think so...now,honestly tell me,are these the actions of a company owner who cares about the name of his product,who cares about customer service??? if you think they are than you've got some serious problems...
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Old 07-25-2008, 04:43 AM   #45
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Damn shame

Sorry jawz, I have no dog in this fight since I don't have a Shamrock any more but to continue to hammer away at the company and its owner and now throw those of us that give him the benefit of the doubt under the buss too, well...
Still not sure how an 8 year old, out of warranty boat with issues all of a sudden becomes the sole problem of the current ownership.
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Old 07-25-2008, 06:43 AM   #46
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Sorry jawz, I have no dog in this fight since I don't have a Shamrock any more but to continue to hammer away at the company and its owner and now throw those of us that give him the benefit of the doubt under the buss too, well...
Still not sure how an 8 year old, out of warranty boat with issues all of a sudden becomes the sole problem of the current ownership.
i'm not hammering away,wrong,what i've done is show how a problem was handled.the owner of the boat was not expecting to have the entire invoice paid,i certainly didn't expect it either,but something towards it would've gone a long way-believe it or not,i'm a very reasonable man.i will speak my mind and i don't play the "schmooze game" very well,nor do i wish.i see things black and whte-right is right and wrong is wrong...this was wrong-wrong on the part of bladen composites,and wrong on the part of palmer...
end of story !!!
i'll post the pictures of the repair process,and i'll post the invoice when the boat is completed too...the repairs have not begun yet,i was waiting for word from the factory,as well as waiting for the glass to dry...
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Last edited by jawz12; 07-25-2008 at 06:45 AM.
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Old 07-25-2008, 07:49 AM   #47
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Sounds pretty pathetic/lame on the part of the boat builder.
As usual the craftsman(Jimmy in this case) gets made out to be the bad guy for standing up/demanding quality that's right
QUALITY in construction and service.
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Old 07-25-2008, 07:56 AM   #48
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My 2 cents, Shamrock should back the boat and cover the cost. This is a problem that goes far beyond a warranty in my opinion. As a business owner I would back this also, I know that current ownership didn't build it but their reputation is on the name. Bo seems to have a problem with verbal abuse from jawz to his staff, this is a different issue it has nothing to do with the problem and shouldn't be a factor in fixing the problem. we all have to deal with personality issues with clients but it doesn't affect the care in the situation. The time frame for a response is ridiculous. They don't have a phone?
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Old 07-25-2008, 09:21 AM   #49
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Quote:
Originally Posted by jawz12 View Post
i knew someone would know this boat as well as the owner... that's true about the top,c&c welding repaired the top,the shamrock factory refused to do anything,due tot he fact they didn't make the top,however,it was on the boat when it was delivered by the factory...nice huh ??
the owner spent a $hit load of money on this rig...

it is a rarity for problems in these boat,i stated that,this one has a host of issues.the owner of this rig did contact the factory,he got the same run around i got,he gave up,i didn't i got my answer...
a few of you guys are quick to drop the hammer on me for my handling of this in a public way,well,truth is,i exhausted all ways to work this out,as i stated before,it was apparent bo palmer had no intentions of ever working this out,he had the chance,he did nothing except stall...his story changed,first it was one week for a decision,then it was 2 to 3 months before he had a decision-what a joke...one of you guys had problems with you shamrock,the dealer gave you a run around,you contacted the factory to get something done...this isn't how things should take place,the problem shoulda been resolved at the dealer...but...you got the run around,i got the same run around by both places and all parties,including bo palmer... once again,i offered the boat up for inspection by anyone,had no takers yet,wonder why?? the owner has yet to be contacted by shamrock...wonder why again ??? here's the best part,this boat states "shamrock" on the sides,company name is on it,right?? not mine...i didn't build it...i just showed what was wrong with it and the poor construction that was done on it-bo palmer agreed the boat was built real bad too... however he refused to stand behind the name of his company,the same name on the sides of the boat...wonder how many of you guys would support his decision if this was your boat??? i'll bet none...i may be a "hot head" as cardnial joe called me,but i got answers,more than the owner of the boat got from the factory...bo palmer brought this $hit storm on himslef and his company by not keeping his word to me,he as well as bladen composites both gave me the run around,i called them on it...you may not like the way i handled this,that's fine,but ask yourself this question...if you bought a boat,spent your hard earned money on that boat,and it was discovered to have serious construction problems,wouldn't you be expecting the factory to step up and take care of the problem??? and would any of you settle for an answer for exactly what they were going to do in 2 to 3 months??? i don't think so...now,honestly tell me,are these the actions of a company owner who cares about the name of his product,who cares about customer service??? if you think they are than you've got some serious problems...
oh so cause they didn't build the top they won't cover the costs to repair it...lol that's great see how the whole reson the top had to be replaced was because the hull flexed so friggin bad the legs cracked....this is a perfect example showing that this problem has been going on with this boat since the beginning,,, not due to beating the boat...
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Old 07-25-2008, 11:29 AM   #50
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Does your company continue to make this model hull.

Also, have you changed the lay up schedule. If so, what was it and what is it now?
Still waiting for the answer to a simple question.


Quote:
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he did nothing except stall...his story changed,first it was one week for a decision,then it was 2 to 3 months before he had a decision-what a joke...

You know what. I believe you. After that time period, I might loose my cool also.

Its funny, all these threads online where its manufacturer vs. customer, all go the same way. Doesn't matter if its sun glasses or boats, or anything in between.

Manufacturer blows off the customer, knowing they can only please about 98% of their customers and a 2% defective rate or unsatisfied customers are OK. Then one of the 2% gets pissed off and tells their story. They used to call their buddies or talk about it on the radio. But now, they can tell everyone via the internet.

And everytime one of these posts comes up, out come a bunch of first time posters that are the manufacturers buddies, stepping up with endorsements and counter attacks.

Manufacturers......you can't get away with shafting the 2% anymore. Things are different than they were 10 years ago. And with the economy in the shitter, every customer counts.
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