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Thread: Henriques service after the sale.

  1. #1
    Just bought a 65' hat! captjohn22's Avatar
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    Nov 2007
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    Haddon township, NJ
    Posts
    78
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    Insatiable/The Surprise
    Home Port
    Beach Haven/Barnegat Light, NJ
    Best Catch
    Today.
    Occupation
    Captain of private sportfisher

    Henriques service after the sale.

    Henriques service  after the sale.-propdamagedty2011-027.jpgI am the Captain of a 42 Henriques express. A month ago I was on my way to Newport RI. to load on Dock Wise Transport to St. Thomas. I hit a submerged object in the Hudson river, damageing one prop , totaled the other and bent the shaft. I called Rich Carrino of the North Hudson YC who agreeded to wait and he pulled my boat at 6 PM on a Sunday.[ Thanks Rich ] I had spaire props but now I need a shaft and strut . I left a message on Henriques phone that night. They called me back in the morning and at 1:30 Monday afternoon their van pulled up with a shaft and strut they removed from a boat they had under construction. They had me ready to go back in the water that night so I was able to make the loading in time.
    Again thanks Rich Carrino and thanks Henriques Yachts for the great customer service.
    The picture is of Dave from Henriques installing the shaft and strut. Great job Dave!

  2. #2
    Just bought a 65' hat! captjohn22's Avatar
    Join Date
    Nov 2007
    Location
    Haddon township, NJ
    Posts
    78
    Boat
    Insatiable/The Surprise
    Home Port
    Beach Haven/Barnegat Light, NJ
    Best Catch
    Today.
    Occupation
    Captain of private sportfisher

    Before

    Henriques service  after the sale.-propdamagedty2011-010.jpgHenriques service  after the sale.-propdamagedty2011-015.jpg
    What ever it was we hit lifted the boat up which probably saved the rudder.

  3. #3
    Crab mustard is good ElMar2530's Avatar
    Join Date
    Jan 2008
    Location
    Westbrook, CT
    Posts
    926
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    Parker 2530 "El Mar" SeaCraft 20SF 15 Whaler Sport
    Home Port
    Westbrook CT
    Occupation
    Engineering/Robotics
    Ouch!!!

    Glad everything worked out for you, nice customer service there!!!!

  4. #4
    I practice safe fishing
    Join Date
    Jul 2009
    Location
    Florida
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    72
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    Rybo Runner
    Home Port
    Pt. Everglades

    A friend in need...

    Is a friend indeed. I love reading stories like these. With all the negative bull**** we're bombarded with 24/7 it's nice to see that real Americans still exist...Rich, Henriques - you guys walk tall

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