Lowrance Stand-up service!

Fishin-N-Wishin · 05-05-2009, 09:28 PM

I want to share my experience with Lowrance to SFC and what a stand-up company they are. Recently my LCX104c died for whatever reason and I called the "1-800" number. While it did take 45 minutes to finally speak with a representative there they are replacing the 7 year old machine with a new one for $300! I think that's pretty respectable given the cost of the unit, the age and all of the unknowns possibly invloved and yet for a few hundred dollars, walla! New machine. Granted, I'm out $300 but I don't know if the others out there would do the same. So hats off to Lowrance for standing up and sticking by their product.

dunn6253 · 05-05-2009, 09:59 PM

Good to hear when a company stands behind their product........

Breeze · 05-22-2009, 09:20 AM

I can also relate to this. Lowrance replaced my unit with an upgraded unit a few years back. I had returned it twice to be repaired. The second time it was way out of warranty. I asked about a upgraded unit I was looking at. For about $300.00 I got a brand new unit. Also as he said, when you call be prepaired to be put on hold for about 30 min.

05-22-2009, 09:20 AM	#3
Breeze #1 Lurker Join Date: Aug 2008 Location: Greenville, N.C. Posts: 4 Credits: 1,107.6 Boat: Summer Breeze Home Port: Morehead N.C.	Me Too.... I can also relate to this. Lowrance replaced my unit with an upgraded unit a few years back. I had returned it twice to be repaired. The second time it was way out of warranty. I asked about a upgraded unit I was looking at. For about $300.00 I got a brand new unit. Also as he said, when you call be prepaired to be put on hold for about 30 min.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

05-05-2009, 09:59 PM	#2
dunn6253 I think Admin is going to let me have this space Join Date: Sep 2007 Location: Quincy, MA Posts: 1,515 Credits: 3,856.6 Home Port: Quincy Best Catch: 321 CORE BFT Occupation: Ford Tech	Good to hear when a company stands behind their product........