KLP...Verado update!

KEY-LIME-PIE · 10-25-2008, 07:14 AM

As the close of business yesterday, Mercury "Casey" to be exact contacted me and informed me that they will be picking up the rest of the tab! YEAH!...I would like to thank Admin who turned me onto Cardinal Joe to get the numbers to the right people @ Mercury. "It appears that know Admin very well". Thank you all for your support and comments during this ordeal. Mercury has made good through it all, ands thats good enough me! Now lets hope that these motors hold their own under heavy fishing conditions! I can get my boat on Tuesday eve. Anyone want to fish on Wed? Help me test the new motors! Rohde River does not sea trial. Thats up to me.

Thanks again to my extended family.

Capt Tom

Gringo · 10-25-2008, 08:31 AM

Thats great news about your motors, and very encouraging news about Merc's customer service.

So, despite all the bashing that was going on here recently, it's starting to look to me ( as an interested observer) that Mercury actually has a pretty good bunch of people running the Verado program.

It seems its more a matter of educating the frustrated customer about how to get the right info to the right people.

From what I have seen, I don't think I would have any qualms at all about buying another Mercury outboard.

hubris 1 · 10-25-2008, 08:33 AM

made them an offer they couldnt refuse.

Jer · 10-25-2008, 11:12 AM

Great news, Capt. Tom!

Good luck!

Questsportfishing · 10-25-2008, 02:22 PM

.. you had better read on how it is supposed to go. the computer records it all and it is required for warrantee in a pinch.

Agitated88 · 10-25-2008, 03:32 PM

Woohoo, Key Lime Pie is cleared to take off!!! Glad to hear some good news Tom!!!!

dunn6253 · 10-25-2008, 09:04 PM

Glad to hear that your issue was taken care of. Merc sounds like it is doing right by its customers as long as the right people know the situation. Best of luck with your new motors.

10-25-2008, 07:14 AM	#1
KEY-LIME-PIE I think Admin is going to let me have this space Join Date: Feb 2006 Location: ARNOLD, MD Posts: 1,581 Credits: 8,600.7 Occupation: PARAMEDIC/RN/CHARTER CAPTAIN	KLP...Verado update! As the close of business yesterday, Mercury "Casey" to be exact contacted me and informed me that they will be picking up the rest of the tab! YEAH!...I would like to thank Admin who turned me onto Cardinal Joe to get the numbers to the right people @ Mercury. "It appears that know Admin very well". Thank you all for your support and comments during this ordeal. Mercury has made good through it all, ands thats good enough me! Now lets hope that these motors hold their own under heavy fishing conditions! I can get my boat on Tuesday eve. Anyone want to fish on Wed? Help me test the new motors! Rohde River does not sea trial. Thats up to me. Thanks again to my extended family. Capt Tom __________________ *KEY-LIME-PIE* *OFFSHORE CHARTERS* SPECIALIZING IN CATCHING YOUR DREAMS! OCEAN CITY, MD 410-404-8399 CAPTAIN TOM PEZZA THERE IS NO BETTER LOVE THAN FISHING WITH YOUR CHILDREN!

10-25-2008, 08:31 AM	#2
Gringo I think Admin is going to let me have this space Join Date: Dec 2007 Location: 21.9 deg. N Posts: 1,509 Credits: 3,108.8 Boat: Contender 25 Home Port: Providenciales TCI BWI Best Catch: This girl who shoots the monkeys off my back. Occupation: Perfecting the art of the 7 day weekend.	Thats great news about your motors, and very encouraging news about Merc's customer service. So, despite all the bashing that was going on here recently, it's starting to look to me ( as an interested observer) that Mercury actually has a pretty good bunch of people running the Verado program. It seems its more a matter of educating the frustrated customer about how to get the right info to the right people. From what I have seen, I don't think I would have any qualms at all about buying another Mercury outboard. __________________ http://2gringos.blogspot.com/ There are very few personal problems that cannot be resolved with the proper application of high explosives.

10-25-2008, 11:12 AM	#4
Jer Sportfishermen.com Join Date: Nov 2004 Location: Fortaleza, CE, Brazil Posts: 3,985 Credits: 4,084.8 Best Catch: Catfish. I don't know the weight and lenght. Occupation: Internet	Great news, Capt. Tom! Good luck! __________________

10-25-2008, 02:22 PM	#5
Questsportfishing Crab mustard is good Join Date: Jan 2008 Location: Ft Lauderdale Posts: 629 Credits: 2,198.7 Boat: 28' Custom Bertram Home Port: Port Everglades Best Catch: the one that makes people smile! Occupation: Sport Fishing Captian	If they do not test run / break in the boat.. .. you had better read on how it is supposed to go. the computer records it all and it is required for warrantee in a pinch.

10-25-2008, 03:32 PM	#6
Agitated88 Crab mustard is good Join Date: Feb 2008 Location: Wherever Uncle Sam sends me Posts: 733 Credits: 2,316.3 Boat: Yet to be determined... Home Port: Hoopers Island Best Catch: 125# BFT Occupation: hunt'n down bad guys	Woohoo, Key Lime Pie is cleared to take off!!! Glad to hear some good news Tom!!!! __________________ "Tact is for People who aren't Witty enough to be Sarcastic"

10-25-2008, 09:04 PM	#7
dunn6253 Crab mustard is good Join Date: Sep 2007 Location: Quincy, MA Posts: 940 Credits: 2,264.3 Home Port: Quincy Best Catch: 120 BFT Occupation: Ford Tech	Glad to hear that your issue was taken care of. Merc sounds like it is doing right by its customers as long as the right people know the situation. Best of luck with your new motors. __________________

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