Boycott Costa Del Mar

[CGMate]

Ive had dozens of pairs of costas and loved them all. I dont have them anymore and customer service is the reason. I sent a pair off one time and didnt hear back for 2 weeks so i called them. they told me it will take another 2 to 4 weeks to get them back to me. When I asked why it was taking them so long, the lady told me that it was spring time and a lot of their employees are working shorter hours so that they can get out on the water more. . I didnt know what to think and swore I'd never buy another pair again. Although I did hand the phone to my wife and she managed to have them back with in a week.

[Dogfish87]

They are nice, I crack them all the time. Excellent customer service. love 580's have couple pairs now. Just got hooked up the the "driftwood" style to keep it still tippin'

[costaricasportfishing]

Every pair I see has a "ring around the lense". No one has time or money to keep sending glasses to be repaired.

Service shouldn't even be a factor. You shouldn't need the service department.


Fix the problem with the product. Cause right now the $5.00 glasses next to the register at the gas station are just as good as Costa Del Mar.

Time to wake up....Lots of other choices for glasses.
Try some Kaenon.

[AlloyToy]

The short story is I got mine back this weekend in the mail. 1 month later....cost me $42.00 my frames were discontinued so they sent a brand new pair......good or bad I don't know...glad I got them back