UGH...I HAVE HAD IT!!!!

[Bking]

I was kidding, I know it is a serious situation for you just trying to brighten your spirits about it for a minute.

[Capt. Duane]

No she is NOT hot.... according to Chef's dad(from Southpark) she could go bout tree fitty (350)...

[SheLuvs2Fish]

I'm sorry you're stressing so much... It's no fun to be in the midst of something like that with your job.


Wishin' you the best,

[trollman]

Contact your biggest competitors. Tell them you are ready to walk, and come ready to put them ahead. They will understand what that means, and will sweep you up. You come with the old companies "play book", and this will give them an advatage.

do it now and make more money and be happier! the dad will NEVER axe his daughter, and when she takes over the biz eventually, she will axe you! ur fate is sealed dude, move on.

[Phillyfisherman]

No she is NOT hot.... she could go bout tree fitty (350)...

Capt Duane:

That explains her surly, miserable atty-tude. Here's how ya tame the beast:

1) Clothesline her azzz outta the chair,
2) When she thuds to the floor, put her in a chicken wing cross face for 5 minutes,
3) Release, then put her in a CHIP chokehold until she's 30 seconds from being dispatched to the great beyond.
4) Repeat daily until the atty-tude is adjusted.

Seriously, as others have suggested, it is time to defect and join one of the competitors! It is obvious the owner's position is 'Big Bertha can do no wrong'.

[Radiater]

Blood is almost ALWAYS thicker than water..........start looking and move on when the right opportunity presents itself.

R

[fshsltwtr]

there is a book out there called Raving Fans. I'm in the service business myself, talk to clients all day long. The CEO of my firm made all 400 employees read it. At first, I was so turned off about reading a book that doesn't effect my ability to do my job (i work in the securities business). Oh, was i so wrong.

If you manage all these reps, and you have the ability to do so, request that they read this book. It's an easy read. I learned so much about servicing clients, it forever changed my attitude and outlook on a variety of issues.

My point is, if the owner reads this book, as well as his daughter, maybe they will see that she is def wrong and needs to change.

OR....fire her. how many complaints can your reps have before they are punished....connected or not, there must be some sort of limitation.

OR...give out the owners phone number/email/contact info and tell the clients to call the boss directly.

We have so many copies of that book lying around the office, i will gladly send you a copy for your own reading and see if it applies. it's an easy read and that's coming from someone who hates all those The Mouse Ate My CHeese books.