Scandal BY World Cat and Town Creek Marina

[obxfish]

Well World Cat Lemon?? Sounds like you left a few details out of your sob story!

[Surfergirl]

All I can say is nothing but great things about worlcat boats.Waterdamage my husband purchased a 330 TE in '05 from Lisa.
I fished on it the first time during the Calcutta wahoo challenge fall of '06 I was amazed how well it rode in 8ft waves . I have caught lots of fish on it since then.

We have not ever experienced any problems with the boat whatsoever.
We have alot of friends who own a world cat and a few of them have bought 2 or more over the years. In my opinion it is one of the best center consoles I have ever fished on due to it's stability.
As most of you know we are selling the boat due to the fact that Troy is running the James Joyce II now, the economy and really do not have time to fish it anymore. A very difficult decision indeed , it is sad to see her just sitting, when she could be taking people out to catch fish.

[worldcat lemon]

Surfergirl,
I never said World cat boats don't ride well, they do! However if you only get to feel the ride when it is on the trailer being pulled behind the truck, it is hard to be thrilled about it's perfomance.
The one time it ran it rode well, til the Coast Guard had to rescue me and my crew.
W.C boats are beautiful, but I am all about FUNCTION and this boat unfortunately does not function with any reliability.
Thanks for reading my post.

[worldcat lemon]

Phyllis is right I did reject the transport offer for several reasons;
1- W.C would not accept responsibility for the condition of the motors. They only wanted to do a bandaid fix on the hatches( probably like the first attempt with the original owner that did not work).

2-They already had a truck out here picking up Glacier bay parts- Phyllis is trying to make it sound like they set it up only for my boat which is not true.

3-W.C. wanted me to have to pay to ship my boat back. It is a manufacturers defect! I am not the one who built the problem.

4-It would have cost me more to ship it back than it would if I would have had the fiberglass work done in Washington.

5- My Legal counsel said not to send the boat back because he felt once the boat is out of my control then I am screwed. The engines are the heart and sole of this boat and W.C. did not want to take responsibility for the damage done by the leaky hatches. They want to pawn it off on Volvo but Volvo did not build the leaking hatches, W.C did.

There is much more to this story that I have left out so you won't be bored. I am hoping W.C will still step up to the plate so we can all get back to fishing.

[WAHOONBOX]

I was trying to wait to post on this until Phyllis the customer service person at World Cat did ,she is trying to sign in but has not been able to sign on yet .She is the mother hen at WC and any body that has ever dealt with her about any WC service issues knows that she all ways takes care of WC customers . She has been with the company since the SEA OX and SEA CAT days . After selling WCs ,Seacats and Sea OX,s since 1988 I know this is true They have always stepped up to the plate and have taken care of our customers and there dealers . But you have to let her !!!! Well there is all ways 2 sides of the story and of coarse this this one has another side too.They have been trying to work with this guy as well but he will not let them . He bought a brokerage boat that TCM was selling for one of there customers not a new boat or trade boat not a boat that they owned ,so Town Creek was only the selling agent . At the time of purchase he was offered to have the warranty put in his name for a small fee but he turned down the offer. Even with this in mind they still offered to help him out so Scott Ellis the field service manager went out there to the west coast look at the boat but the customer could not tell him what was wrong if anything with the motors . He never had a Volvo mechanic look at them or even compression check them . They even offered last week to bring the boat back East to check them out at the factory but he would not let them unless they would guarantee that they would put new motors . WC builds boats not motors so this would be a Volvo decision made after they have been looked at 1st , but you got to let them . As far as Town Creek Marina is concerned they have all ways been a 1st rate dealer and marina . I got nothing but good things to say about Chuck ,Steve , Lisa and Jerrimy they have been great people to work with all ways . When ever Phyllis can sign on she will post the rest of the story .
Tommy

AMAZING INFO HERE..... THANKS FOR SHARING

MMMMM....THE LEMON ISN'T LOOKING SO SOUR AFTER ALL....

[WHEATDOG]

Just a FYI, I have owned two sea ox's and two worldcats that I have bought from Tommy new and never had issues with any type of prob that was not fixed right away by Phyliss and Andy from worldcat. World cat is a first class organization.

[WAHOONBOX]

Where is the "rest of the Story"?
Threads such as these beg a few questions:
Leaking hatches?--- I ain't got a PhD in Naval Architecture, but fixing or replacing a leaking hatch isn't exactly rocket science nor do they require a 2nd mortage to put in a new water tight hatch---- the previous owner went through 6 turbo's due to salt water intrusion/corrosion and you're having the same problems yet it never occured to you that a commercial water tight hatch could be put in for a few hundred dollars-- end of problem forever.
Your into a twin diesel boat with 150 hrs for $85 grand and you are bitching?--- jesus dude, after you factor the cost of the two engines and gears, what do you think you actually paid for the tupperware (boat)?
Onto the Surveyor, he was YOUR agent--- seems you should be talking to him or his professional liability carrier--- assuming he didn't notice said leaks and terrible corrosion., but then perhaps everything was cleaned spick and span so the leak wasn't obvious--- a stretch.--- Curious as to what his report said.
The boat keeps breaking down--- it would seem you should be barking up Volvo's tree. Most boat manufacturers warrant the hull, the mechanical warranty and problems fall under the responsibility of the engine manufacturer (Volvo I assume).
What exactly is wrong with these engines to keep them constantly breaking, have you had a respectable Volvo tech inspect the engines?
World Cat's Warranties and time frame are as clear as clear can be--- you bought a used boat not a new boat and I question if you paid to have the warranty transferred (assuming there was any time left on the 5-year warranty). It is your opinion that the boat is still under warranty as it relates to the hatch problem?--- if in fact it is, quit bitching on a fishing forum and hire a warranty claim attorney--- they are a dime a dozen.
This trailor issue--- a tri axle trailer was not big enough to handle the boat uh?---- what exactly is the problem?--- axles under rated?, too much load on tires given their rating?, buying the cheapest POS you could and then blaming the retailer for selling you what you were wiilling to pay for?. Perhaps you were dooped, perhaps not.

And most important, did Old Town or any once else ever remotely represent that this used boat you were interested in was under warranty or was it sold "As Is" for a fraction of a new boat price you paid it for.
I'm wondering what the rest of the story is.

So, you say you're into this thing for $85k. Thr trailer had to have cost almost $7k and is it safe to assume you've spent another few grand on ther stuff---- so what did you actually pay for a 2004 twin diesel boat ( about $75k I bet) and what does a new one cost?--- and you are bitching about silly hatches?
hmmmmm?

THIS IS PROBABLY THE BEST RESPONSE BACK I HAVE EVER READ WHEN IT COMES TO A THREAD SUCH AS THIS ONE...

YOU ARE DEAD ON THE MONEY VERY FUNNY HERE GLENN W AND I JUST LAUGHED MY ASS OFF!


I LEARNED YEARS AGO NOT TO TAKE SIDES WITH THE CONSUMER WITH THREADS SUCH OF THIS NATURE TOO QUICKLY.....I DIDN'T EXACTLY SMELL A LEAKY HATCH HERE....BUT I DO SMELL A RAT WHEN I READ ONE

[WAHOONBOX]

Phyllis is right I did reject the transport offer for several reasons;
1- W.C would not accept responsibility for the condition of the motors. They only wanted to do a bandaid fix on the hatches( probably like the first attempt with the original owner that did not work). (BOX: WHY IN HELL DID YOU BUY THIS BOAT TO BEGIN WITH DUDE???? PLEASE TELL US WHAT WAS THE DECIDING CLINCHER...THE GRAND POOPAA THAT MADE YOU SIGN THE DOTTED LINE? I GOT TO KNOW!!! PALEEESE...BEFORE I GAG VOMIT ON MY OWN DROOL......YOU HAD/HAVE SO MUCH KNOWLEDGE OF THE BOATS PRIOR HISTORY....SO....WTH???? ARE YOU A GLUTON FOR PUNISHMENT OR SOMETHING?

2-They already had a truck out here picking up Glacier bay parts- Phyllis is trying to make it sound like they set it up only for my boat which is not true.

3-W.C. wanted me to have to pay to ship my boat back. It is a manufacturers defect! I am not the one who built the problem.

4-It would have cost me more to ship it back than it would if I would have had the fiberglass work done in Washington.

5- My Legal counsel said not to send the boat back because he felt once the boat is out of my control then I am screwed. The engines are the heart and sole of this boat and W.C. did not want to take responsibility for the damage done by the leaky hatches. They want to pawn it off on Volvo but Volvo did not build the leaking hatches, W.C did.


There is much more to this story that I have left out so you won't be bored. I am hoping W.C will still step up to the plate so we can all get back to fishing.

WHY DIDN'T YOU CONSULT THIS LEGAL COUNSEL OF YOURS PRIOR TO PURCHASE IF HE IS SO KNOWLEDGEABLE HERE?

(BE SURE YOUR ATTORNEY READS WHAT YOU ARE POSTING HERE AND I HOPE IT DOES NOT BECOME SLANDEROUS AND COME BACK TO HAUNT YOU.)


YOU DON'T NEED TO WARN US DUDE, WE KNOW THERE IS MUCH MORE TO THE STORY HERE MR LEMON AND WE ARE POSITIVE YOU LEFT OUT A LOT OF FACTS.....TRUST US....THE FACTS ARE LEAKING OUT MORE & MORE EVERY DAY......


I THINK THIS STORY CALLS FOR SOME MORE FIRST HAND INTERNET INVESTIGATIVE REPORTING

ANYONE HAVE ANY IDEA WHO WE COULD CALL TO BEGIN THE INVESTIGATIVE REPORTING ON THIS ? I WAS THINKING ABOUT BOXTRACY....

[marine4003]

A while back there was a post on iboats about a "lemon" Donzi sweet 16 ...bad paint..bad striping..overspray and the same bashing going on..It felt like the owner was attempting to gain support for what were real bad decisions on his part, Seems his anger and lack of patience cost him the ability to deal with Donzi,where they were willing to fix ANYTHING he wanted..he got so pissed the CEO didn't immediately drop everything and personally repair his boat,he spouted off and got himself jammed up even further. Im willing to fix any mistake i make building a house...but if you start trashing me before i have a chance to do the fix....wellllllll,lets just say things aren't going to be as shiny and happy,as if you let me deal with it,and have you leave satisfied. 3 sides to every story - His...Hers...& the TRUTH

[worldcat lemon]

Well,
if I paid you to build me a house and you took my money, and then tried to put the responsibility on the lumber company who hewn the logs into lumber for why the house leaned at a 45 degree angle, and then made me wait 10 months before you decided to tell me the truth, who is the one probably telling the truth? And then you tell me that you would be willing to fix the leaning house by painting the house with opposing 45 degree lines to make it look straight do you think that will fix the problem? This is what has been proposed.

I think someone who waits 10 months, misses what will be 2 fishing seasons, and has a product EVERYONE knew was a problem, has been more than willing to work with the manufacturer. What reason would I not? I have over 20 instances where I was told things that turned out to be untrue by the parties involved. I am not interested in making friends with this deal, I expect people to be accountable for what they do and accept responsibility for their products. If I make a magnetic kids toy that has a flaw and some kid gets hurt, I don't blame it on the plastic factory for the stickers they made, when it was the magnets the kid swallowed that injured him.

When you make a great product and you screw up on one, you need to take into account that you made one that needs to be returned and a different one given to the sucker that bought the bad one. How hard is it to see that.

You wanna talk about someone being upset? Everyone has made their profit on this lemon and in this economy it does not pay to anger a guy that comes from a long line of military service who knows all to well about standing for what is right, and I am in the right. Make NO mistake about that fact. This is only one web site. Who knows how many more have articles of this nature.

In this economy supply and demand and company integrity is what will determine which companies survive and which one go under, and I am sure those companies who take excellent care of their customers will survive simply by word of mouth and internet exposure.

I have always said W.C makes a great boat, but will they "MAN-UP" when it comes to the one that is a lemon and either give the guy a different boat or buy him out of this one.

I am already out the money. I have discussed with the company owner what options I propose as a remedy, and what process I will follow if we can't reach an amicable settlement, and I always keep my word.....everytime. Ask all my friends.