DEAR SHIMANO....

[WAHOONBOX]

I MADE THE SWITCH TO SHIMANO 7 YRS AGO...I HOPE I DO NOT LIVE TO REGRET IT.

AND I AM REFERING HERE TO THE TIAGRA MODELS....AND THE ORIGINAL CRANK HANDLES...THE HARD VINLY HANDLE WITH THE TWO METAL INSERTS IN THE END...ONE IS GOLD AND THE OTHER IS SILVER...PLUS THE OIL PORT FITTING BALL BEARING INSERT.

I HAVE NEVER ASKED ONE THING FROM YOU ....BUT NOW I AM CALLING YOU OUT TO PLEASE MAKE GOOD TO THE MANY...I SAID MANY ORIGINAL TIAGRA OWNERS WHO ARE MISSING THIS PART(S)

I AM NOT ALONE HERE WITH THIS REQUEST....

THE INSERTS FALL OUT OF THE HANDLE.....THIS IS BULLSHIP PLAIN AND SIMPLE....YOU KNOW IT...WE ALL KNOW IT

I AM NOW ASKING YOU TO COME HERE ON SFC AND PUBLICALLY INFFORM THE MASSES THAT YOU , SHIMANO CORP.....DO SOLEMLY PLEDGE TO REPLACE ANY AND ALL HANDLE INSERTS THAT HAVE FALLEN OUT OF OUR REELS....I TRIED TO BUY AN INSERT YESTERDAY AND WAS INFORMED I NEEDED TO BUY A 50 DOLLAR HANDLE.....WELL NOT ME.

THIS IS A MANUFACTURING DEFECT AND I EXPECT YOU TO MAKE IT GOOD .

HELL, EVEN THE FITTING WITH THE SPRING LOADED BALL BEARING FALLS OUT AT TIMES..THE ONE NEEDED TO OIL THE HANDLE.....

STANDING BY HERE SHIMANO.....NOW IS THE TIME TO STEP UP AND SHOW SOME GRATITUDE TO THOSE THAT $UPPORT YOU.

WAHOONBOX....

[sportfishingusa]

I HAD THAT SAME PROBLEM!!!!


I do not know what will be gone but i think we got to take it where the sun dont shine..

I HOPE IT PRODUCES SOMETHING FOR YA BOX! Me , i personally spend the money on the new handles for that reason and it cost me tons of money

GO GET EM BOX!!!

[Capt-D]

Marty,

Call shimano parts directly, the should be able to take care of it for you. The last part I needed they sent to me for free and free shipping without having to ask. I broke it by being stupid and that did not matter, they comped it anyway.

call 877-577-0600

-D

[Squid]

Originally Posted by Capt-D

Marty,

Call shimano parts directly, the should be able to take care of it for you. The last part I needed they sent to me for free and free shipping without having to ask. I broke it by being stupid and that did not matter, they comped it anyway.

call 877-577-0600

-D

What he said! If that for some reason doesn't work, let me know and I'll take care of it for you.

Bryan
910-279-2912

[Hunter@Meltontackle.com]

DID YOU TALK WITH SHIMANO BEOFRE TYPING YOUR STATEMENT?

Shimano has the best customer service in the whole fishing industry. I'd be willing to bet that if you send your reels in or even call, they would help you, no questions asked.

[Bert Rodgers]

1st time I found one in the corner under the scupper it took me about an hour to figure out what it was.

Bert

[WAHOONBOX]

Originally Posted by Hunter@Meltontackle.com

DID YOU TALK WITH SHIMANO BEOFRE TYPING YOUR STATEMENT?

Shimano has the best customer service in the whole fishing industry. I'd be willing to bet that if you send your reels in or even call, they would help you, no questions asked.

what the hell is wrong with my statement?

no one on here is bitching at japan for bombing pearl harbor and i am still pissed about that one....so everyone ease up inl;ess you are my banker ...

as much as the reels cost...i shouldn't even have to bother

hell no i didn't call them before i typed it....for one thing i don't answer to you dude did you call me before you typed your reply?


and i did call the parts counter number that dennis posted and i waited for 20 minutes.....and not one thing acomplished....which ius what usually happens...so after 7 yrs of this i am weary.

[Hunter@Meltontackle.com]

Check yourself.

I just called at 3:03 PST, On the phone now with a person at 3:04 PST. He is helping find the part you need based on description alone. Give me your address and I'll have them ship the directly to you. Deal?

[Jesse Lockowitz]

yeh them lil caps fell outa my 20 real fast on the ends of the handle lol..


always though that was wierd. only thing ive ever had wrong with a shimano reel, and it dont really hurt me much. i



Jesse

[Hunter@Meltontackle.com]

Okay,
Just hung up 2 minutes after I called. Doug at Shimano has one in the mail free of charge going to my house. I'll see it Tuesday or Wednesday. Is that bad service? In case your wondering, No, I did not tell him where I work.

Since I don't actually need the part, PM your address to me and I'll use my work account to send it to your house.

Thanks and have a good weekend,
Hunter